Product& ExperienceLeader

Faris Gaffoor

Hi, I'm Faris. I design
the parts of a product
people actually get
stuck on.

UX ResearchInformation ArchitectureInteraction DesignDesign SystemsUsability TestingEnterprise UXAI-assisted ResearchService BlueprintingPrototypingProduct Strategy UX ResearchInformation ArchitectureInteraction DesignDesign SystemsUsability TestingEnterprise UXAI-assisted ResearchService BlueprintingPrototypingProduct Strategy
About me

Most products don't fail on looks. They fail in the gap.

The gap between what the business built and what the person expected — a label nobody understands, a step that asks too much, a screen that hides the one thing they came for.

I find those gaps with research, personas, journey maps and heuristic evaluation, then design them shut. 5+ years across enterprise platforms, B2B tools and consumer apps.

I use AI throughout — synthesising research, pressure-testing flows, cutting variations fast — so more of the time goes into judgement rather than production.

55%Lift in user engagement
40%Growth in organic traffic
35%Client revenue uplift in 6 months
15%Improvement in retention
Experience

Where I've done it.

Travvise Technologies
Jul 2021 – Sep 2025 · Doha, Qatar
01 / 02

Product Designer & Product Manager

Shaped a travel platform end to end, from the traveller's booking journey to the dashboards agents run their day on.

  • End-to-end B2C booking journey
  • B2B operator dashboard
  • Three product lines, mobile-first
NBKVictoria TravelsKongaSeyahaty
Supreme Committee for Delivery & Legacy (SC)
Sep 2025 – Present · Doha, Qatar
02 / 02

Senior UX/UI Designer (Contract)

Redesigning the internal and live-event platforms SC teams rely on every day, built to hold up when the pressure is on.

  • Up to 30% faster task completion
  • Shared design system in Figma
  • Research-led, event-ready interfaces
Jul 2021 – Sep 2025 · Doha, Qatar
Selected work

A sample of the work.

A selection of projects from the past five years, spanning research and restructuring, mobile booking flows and brand design. Alongside these, I have contributed to government projects in Qatar (GCC), which are confidential and not included here.

Skills & tools

What I do

Product strategyUX researchDiscovery & definition User personasJourney mappingService blueprinting Information architectureInteraction designUI design Usability testingHeuristic evaluationAccessibility Wireframing & prototypingDesign systemsMobile-first design Responsive web designConversion & funnel designDesign QA & handoff Stakeholder workshopsCross-functional collaborationAI-assisted research Enterprise UXB2B platformsProduct managementProduct strategy & roadmappingStakeholder managementKPI analysisDesign thinkingBrand & packaging

Tools

Figma (Advanced)FigJamFigma AIMiroNotion AIJiraPendo.io

Industries

Travel techEnterpriseB2BConsumer

Certifications

AI for Product ManagementProduct Management BasicsProduct Analytics

Education

B-Tech, Computer Science — Vinayaka Mission University

Let's build something people don't get stuck on.

Say hello

I'm open to product and experience roles. If you're working on something, I'd love to hear about it.

farispa@gmail.com